Cannot access store after installing extensions

Modified on Mon, 13 Mar 2023 at 05:40 PM

Here are our suggestions for you:

  1. The best way is to roll-back the backup.
  2. If you didn’t create restore point, try disabling Mageplaza extensions by module:disable command. With normal setup, the command will look something like this: php bin/magento module:disable where you can get by running php bin/magento module:status
  3. Before sending a ticket, please make sure you followed all the steps we described in our Installation Guide
  4. With Free extensions, look up for your issues in our Github repository first: https://github.com/mageplaza/
  5. When sending us a ticket, please describe the issues as much detail as possible. Including screenshots, Zipping the var/log folder, upload to online storage services such as drive, Dropbox and share it with us if possible.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article