Back with Mageplaza’s Helpdesk, under the “New support ticket” is “Check ticket status. Enter the number of your ticket to update your ticket’s status.
We hope for your patience in technical support. Since we’re in different timezone, keeping in touch via emails is best for both of us. We’ll try to handle the response within 24 hours from Monday to Friday.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article